A fix has been implemented and we are monitoring the results.
Posted Mar 08, 2025 - 01:15 UTC
Investigating
- we are still seeing elevated connection error rates for some customers
Posted Mar 08, 2025 - 00:01 UTC
Identified
Some users are still seeing intermittent connectivity issues with Supvisor in us-east-1. The team is continuing to work on a fix.
Posted Mar 08, 2025 - 00:00 UTC
Update
- We are still seeing some connection timeouts for a few customers
Posted Mar 07, 2025 - 23:00 UTC
Monitoring
- Our AWS health check failed and rebooted a Supavisor node - This reboot caused some timeouts for new connections for some customer connection pools - We have added resources to the cluster to prevent further node reboots - Timeouts have subsided after ~45 minutes
Posted Mar 07, 2025 - 22:10 UTC
Investigating
We are performing some emergency maintenance on our connection pooler cluster in us-east-1.
New connections may timeout during this period.
Expected maintenance period is roughly 30 minutes.