Update - We continue to work with the service provider to resolve the residual access issues. We have scheduled direct consultations with the provider to attempt to resolve the issue.
Jun 03, 2026 - 21:32 UTC
Update - We are continuing to contact the ISP in Brazil to work through this issue: however they have remained unresponsive to outreach. We are exploring other options to get in touch with them.
Customers may be able to bypass this issue by using a VPN or alternative network while we work towards resolution. Thank you for your patience. We will provide an update when we have more information to share.
May 19, 2026 - 22:30 UTC
Identified - We are continuing to contact the ISP in Brazil to work through this issue. Customers may be able to bypass this issue by using a VPN or alternative network while we work towards resolution. Thank you for your patience. We will provide an update when we have more information to share.
May 14, 2026 - 22:23 UTC
Update - We have made contact with the ISP in Brazil and are working through their support process for this issue. Customers may be able to bypass the problem by using a VPN or alternative network while we work towards resolution.
May 14, 2026 - 16:37 UTC
Update - We have isolated the issue to a specific Internet provider in Brazil and are working to contact that provider to resolve the issue. We will update the statuspage when we have more information to share.
May 14, 2026 - 15:54 UTC
Investigating - We are investigating reports of some access issues to Supabase IP addresses from a network provider in Brazil.
May 14, 2026 - 15:34 UTC