We are continuing to contact the ISP in Brazil to work through this issue. Customers may be able to bypass this issue by using a VPN or alternative network while we work towards resolution. Thank you for your patience. We will provide an update when we have more information to share.
Posted May 14, 2026 - 22:23 UTC
Update
We have made contact with the ISP in Brazil and are working through their support process for this issue. Customers may be able to bypass the problem by using a VPN or alternative network while we work towards resolution.
Posted May 14, 2026 - 16:37 UTC
Update
We have isolated the issue to a specific Internet provider in Brazil and are working to contact that provider to resolve the issue. We will update the statuspage when we have more information to share.
Posted May 14, 2026 - 15:54 UTC
Investigating
We are investigating reports of some access issues to Supabase IP addresses from a network provider in Brazil.