Phone OTP verifications failing for projects located in certain regions

Incident Report for Supabase

Resolved

This incident has been resolved.

Posted Aug 17, 2023 - 15:56 UTC

Update

New projects created since Tuesday and existing projects in regions: ap-northeast-2, ca-central-1, ap-southeast-2:eu-west-1:ap-northeast-1, are having issues with verifying phone OTPs. A fix is under way.

Posted Aug 17, 2023 - 11:54 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 17, 2023 - 11:51 UTC

Update

Impacted regions are: ap-southeast-2, eu-west-1, ap-northeast-1, ap-northeast-2, ca-central-1

Posted Aug 17, 2023 - 11:51 UTC

Investigating

We are currently investigating this issue.

Posted Aug 17, 2023 - 11:38 UTC