Some users are experiencing issues with email + password logins to the Supabase Dashboard

Incident Report for Supabase

Resolved

This incident has been resolved.
Posted Jul 17, 2024 - 16:44 UTC

Monitoring

We have determined the users receiving this error message were github signups, who were attempting to sign in with a username/password. We are rolling out an update to provide the expected wrong username/password error.

But at this time, we have no reason to suspect that the login flow is working incorrectly for any users.

If you receive an unexpected error, please try logging in with github. If that fails, please contact our support at support@supbase.com
Posted Jul 17, 2024 - 15:58 UTC

Identified

We have identified an issue logging in to the Supabase Dashboard from some users who sign in with Github.

A small number of users who normally sign in via Github may see an unexpected server error rather if they attempt to login with an email and password instead.

Users who experience this error should attempt to sign in with Github to resolve the issue.
Posted Jul 17, 2024 - 14:41 UTC

Update

We are continuing to investigate this issue.
Posted Jul 17, 2024 - 14:22 UTC

Investigating

We are currently investigating this issue.
Posted Jul 17, 2024 - 14:15 UTC
This incident affected: Dashboard.
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