Supabase Connectivity from the Etisalat and Du network in the UAE
Update - We are still awaiting formal responses from Etisalat and Du despite multiple escalation attempts. We are now pursuing alternative channels of engagement with them. If your customers are primarily located in the UAE, please contact support directly. VPN/proxy connections continue working.
Sep 13, 2025 - 19:11 UTC
Update - We have also received reports of network connectivity issues for users on the Du network in the UAE. We have contacted both Etisalat and Du and are looking forward to working with them both to resolve this as soon as possible. In the interim, connections via VPN, proxy, or from other networks appear to be unaffected.
Sep 06, 2025 - 13:27 UTC
Update - We are still waiting for a response from the Etisalat ISP to resolve the connectivity issues in the UAE. We have reached out to them via multiple channels and are trying to restore connectivity as soon as possible. In the interim, connections via VPN, proxy, or from other networks appear to be unaffected.
Sep 04, 2025 - 08:53 UTC
Identified - We have received reports that users on the Etisalat network in the UAE are unable to connect to Supabase. We have reached out to Etisalat and will work with them to restore connectivity as soon as possible. In the interim, connections via VPN or from other networks appear to be unaffected.
Sep 02, 2025 - 15:57 UTC
Uptime over the past 90 days. View historical uptime.
Analytics ? Operational
90 days ago
100.0 % uptime
Today
API Gateway ? Operational
90 days ago
100.0 % uptime
Today
Auth ? Operational
90 days ago
100.0 % uptime
Today
Connection Pooler ? Operational
90 days ago
99.98 % uptime
Today
Dashboard ? Operational
90 days ago
99.93 % uptime
Today
Database ? Operational
90 days ago
99.98 % uptime
Today
Edge Functions ? Operational
90 days ago
99.91 % uptime
Today
Management API ? Operational
90 days ago
99.92 % uptime
Today
Realtime ? Operational
90 days ago
100.0 % uptime
Today
Storage ? Operational
90 days ago
99.93 % uptime
Today
Compute capacity Operational
ap-northeast-1 Operational
ap-northeast-2 Operational
ap-south-1 Operational
ap-southeast-1 Operational
ap-southeast-2 Operational
ca-central-1 Operational
eu-central-1 Operational
eu-central-2 Operational
eu-north-1 Operational
eu-west-1 Operational
eu-west-2 Operational
eu-west-3 Operational
sa-east-1 Operational
us-east-1 Operational
us-east-2 Operational
us-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
REST API Latency (Singapore)
Fetching
REST API Latency (North Virginia)
Fetching
REST API Latency (Frankfurt)
Fetching
Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025
Supabase Dashboard currently returning "An Unexpected Error Occurred"
Resolved - This incident has been resolved.
Sep 15, 16:03 UTC
Monitoring - We had seen a short regression, but this has also been resolved. We'll keep an eye on this for a while longer to ensure things do not regress again.
Sep 15, 15:24 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 15, 14:16 UTC
Monitoring - We have rolled back the faulty change, and the dashboard is loading again. It may require a hard refresh (Shift + refresh). If you are still experiencing issues, please clear cache and try again.
Sep 15, 13:52 UTC
Identified - We have identified the change that resulted in the errors and are working to roll that back now.
Sep 15, 13:50 UTC
Investigating - We are currently investigating this issue.
Sep 15, 13:47 UTC
Sep 14, 2025

No incidents reported.

Sep 13, 2025

Unresolved incident: Supabase Connectivity from the Etisalat and Du network in the UAE.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
Supavisor Connectivity Issues in eu-central-1
Resolved - This incident has been resolved.
Sep 8, 15:57 UTC
Monitoring - Latency and connections are healthy again. We will continue monitoring.
Sep 8, 15:25 UTC
Identified - Latency between nodes in the Supavisor cluster is abnormally high. We are recreating the cluster and shifting traffic.

Clients will be disconnected and automatically reconnect.
Sep 8, 15:11 UTC
Investigating - We are currently investigating reports of Supavisor connectivity issues in eu-central-1.
Sep 8, 14:57 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025
Sep 5, 2025

No incidents reported.

Sep 4, 2025
Sep 3, 2025
Issues with new organisation creation and plan changes
Resolved - This incident has been resolved.
Sep 3, 14:50 UTC
Monitoring - The issues with our upstream billing partner have been resolved, and we are no longer seeing elevated error rates and expect organization creation and plan changes to work as expected. We will continue to monitor to be sure things remain stable.
Sep 3, 13:11 UTC
Update - We are still seeing higher than usual errors for the requests to the upstream billing partner. We continue to work together to work towards full restoration.
Sep 3, 12:22 UTC
Identified - The error rates are still higher than usual for the requests to the upstream billing partner. We are working to restore everything to its normal state.
Sep 3, 11:17 UTC
Monitoring - New organisation creation and plan changes are working again, the platform is fully operational again. We will continue to monitor to make sure the problem does not resurface.
Sep 3, 11:10 UTC
Identified - We have identified issues with new organisation creation and plan changes due to an upstream outage with our billing partner. We are working to restore new organisation creation and plan changes as soon as possible.

Running projects should not be affected.
Sep 3, 10:43 UTC
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