Resolved -
This incident has been resolved.
Dec 5, 10:23 UTC
Monitoring -
The problem was fixed and we are now monitoring.
We had a complete outage of services going through the API Gateway due to the issues with our upstream provider. DB connections were not affected, Dashboard was partially affected.
Dec 5, 09:24 UTC
Identified -
Our upstream provider has implemented a fix, and traffic levels have recovered a few minutes ago.
Dec 5, 09:17 UTC
Update -
There is an issue with our upstream provider. We are still identifying the exact scope and engage with our provider to understand the root cause of the problem.
Dec 5, 09:11 UTC
Investigating -
We've spotted issues with our upstream provider. We're currently investigating the impact, and will provide an update soon.
Dec 5, 09:01 UTC