All Systems Operational
Analytics ? Operational
90 days ago
100.0 % uptime
Today
API Gateway ? Operational
90 days ago
100.0 % uptime
Today
Auth ? Operational
90 days ago
100.0 % uptime
Today
Connection Pooler ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Database ? Operational
90 days ago
100.0 % uptime
Today
Edge Functions ? Operational
90 days ago
100.0 % uptime
Today
Management API ? Operational
90 days ago
100.0 % uptime
Today
Realtime ? Operational
90 days ago
100.0 % uptime
Today
Storage ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be performing maintenance on Supavisor in eu-central-2 (Zurich) region on 2024-11-21 at 11:00UTC.

Connections to Supavisor in the effected region may be temporarily disconnected during this period as we perform this required maintenance.

Posted on Nov 20, 2024 - 10:21 UTC
REST API Latency (Singapore)
Fetching
REST API Latency (North Virginia)
Fetching
REST API Latency (Frankfurt)
Fetching
Past Incidents
Nov 20, 2024
Resolved - This incident has been resolved.
Nov 20, 11:55 UTC
Monitoring - We have observed an increase in compute capacity for eu-west-3b.
Project restarts, compute upgrades, and database version upgrades have been re-enabled.

We are monitoring available capacity.

Nov 20, 09:48 UTC
Update - We have isolated the issue to the eu-west-3b availability zone. The ability to restart projects, compute or database version upgrades within eu-west-3b is disabled at this time.

Project creation and unpausing has been re-enabled for eu-west-3, as well as restart and upgrade operations for projects located in the eu-west-3a and eu-west-3c availability zones.

We are monitoring compute capacity availability for the eu-west-3b availability zone.

Nov 19, 14:10 UTC
Identified - We have identified an issue related to our cloud provider displaying insufficient compute capacity in the eu-west-3 region.
We have disabled the ability to create new projects, restart projects or make compute upgrades in the eu-west-3 region until the observed capacity issues are resolved.

Nov 19, 11:39 UTC
Investigating - We are currently investigating this issue.
Nov 19, 11:37 UTC
Nov 19, 2024
Nov 18, 2024
Resolved - This incident has been resolved.
Nov 18, 22:33 UTC
Monitoring - We have observed no further errors and have re-enabled project creation, restarting, and compute upgrade changes again. We will continue to monitor for continued stability.
Nov 18, 21:49 UTC
Update - We are observing a recovery in capacity in the eu-west-3 region and are continuing to monitor the situation.

The ability to create new projects, restart projects or make compute upgrades in the eu-west-3 region are still disabled until the capacity issues are fully resolved.

Nov 18, 18:26 UTC
Update - There is still insufficient compute available in the eu-west-3 region, we have disabled the ability to create new projects, restart projects or make compute upgrades in the eu-west-3 region until the capacity issues are resolved.

We are working with AWS to come up with a timeframe for when this capacity issue may be resolved.

Nov 18, 18:05 UTC
Update - There is still insufficient compute available in the eu-west-3 region, we have disabled the ability to create new projects, restart projects or make compute upgrades in the eu-west-3 region until the capacity issues are resolved.
Nov 18, 14:24 UTC
Update - We recommend that customers with projects in the eu-west-3 region should not perform restarts or compute upgrades until the capacity issues are resolved.
Nov 18, 10:52 UTC
Identified - We have identified the issue as being related to our cloud provider displaying insufficient compute capacity in the eu-west-3 region.
Nov 18, 10:34 UTC
Investigating - We are currently investigating this issue.
Nov 18, 10:28 UTC
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Resolved - This incident has been resolved.
Nov 12, 21:15 UTC
Update - This incident has been resolved.
Nov 12, 21:15 UTC
Update - We are continuing to monitor for any further issues.
Nov 12, 19:45 UTC
Monitoring - Realtime has stabilized across all projects, both old and new. We are now monitoring to ensure that things remain up and stable.
Nov 12, 19:45 UTC
Identified - The issues has been identified, and previously existing projects should now be stable. Newly created projects will still be seeing some connectivity issues, and we're working on the final changes to get those working as well.
Nov 12, 18:32 UTC
Update - The team is continuing to investigate, and we are getting closer to understanding the root cause.
Nov 12, 17:43 UTC
Update - The team is continuing to investigate. We have seen improvements for regions outside of the European regions, which are still experiencing elevated errors.
Nov 12, 16:28 UTC
Update - Our engineers continue to investigate the root cause of the issue, we are adding new capacity and taking steps to stabilize the service.
Nov 12, 14:56 UTC
Update - We are continuing to investigate this issue.
Nov 12, 13:30 UTC
Investigating - We are currently investigating this issue.
Nov 12, 13:28 UTC
Nov 11, 2024
Resolved - This incident has been resolved.
Nov 11, 17:57 UTC
Update - Things continue to look stable, but we're continuing to monitor.
Nov 11, 17:36 UTC
Monitoring - The engineering team have rolled out a change and we have seen error rates stabilizing once again, we will continue monitoring for some time.
Nov 11, 13:42 UTC
Identified - We have identified error rates increasing again, the engineering team are investigating.
Nov 11, 12:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 11:34 UTC
Identified - The issue has been identified and we are rolling out a fix to address it.
Nov 11, 09:36 UTC
Investigating - We are currently investigating this issue.
Nov 11, 09:09 UTC
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.